IT Service Management
We use Naumen Service Desk 4.0 to automate our customer support service. It is great news that such a powerful and functional software has been made available to medium-sized businesses in the form of the ITSM 365 internet service. The quick start, completeness of processes and user-friendly interface, all without any kind of infrastructure costs, is an offer you can’t refuse!
We use a solution from Naumen on the SaaS model to automate the management processes of our company's basic services everywhere our company has a presence. At the present time, we can say with confidence that the solution has became business critical for us.
Solutions developed by Naumen in the automation of service processes and ITSM are among the best on the market. I have no doubt that the new ITSM 365 product will make service management more accessible, and, will allow businesses to obtain a competitive advantage.