IT Service Management
Solutions developed by Naumen in the automation of service processes and ITSM are among the best on the market. I have no doubt that the new ITSM 365 product will make service management more accessible, and, will allow businesses to obtain a competitive advantage.
We use Naumen Service Desk 4.0 to automate our customer support service. It is great news that such a powerful and functional software has been made available to medium-sized businesses in the form of the ITSM 365 internet service. The quick start, completeness of processes and user-friendly interface, all without any kind of infrastructure costs, is an offer you can’t refuse!
We use a solution from Naumen on the SaaS model to automate the management processes of our company's basic services everywhere our company has a presence. At the present time, we can say with confidence that the solution has became business critical for us.